Blackberry Internet Service (BIS) is the platform that connects RIM devices to the web, without going through a Blackberry Enterprise Server (BES). BIS is used by wireless carriers, while BES is used by corporations. Anyway, version 3.0 of BIS is rumored to come out next week, according to Blackberry fan sites.
For GMail users, things will be much better as BIS 3.0 has 2-way read/unread sync, including label support. A later 3.1 version will be even more Google-friendly, with Calendar sync (support for Yahoo and Hotmail is also rumored). Hopefully, more improvements will happen while we wait in anticipation.
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