Saturday, March 13, 2010

iPad Battery Replacement Program - New iPad?


Apple posted details on its iPad about its battery replacement service, which is not really a battery replacement service at all. Check out the company's opening line:
"If your iPad requires service due to the battery's diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee."
Now, let's compare that to the verbiage found in the iPhone's battery replacement program details:
"If your iPhone requires service only because the battery's ability to hold an electrical charge has diminished, Apple will service your iPhone for a service fee."
We can see the bewildered look on your face, we have that same expression . Apple won't bother replacing the battery they will just send you a an new iPad or a refurbish one ; you'll pay $105.95 (including shipping) for a completely different iPad, which certainly has its advantages and disavantages. On one hand, you're getting a new (or potentially refurbished, actually) iPad in around "one week," on the other, you'll be waving goodbye to every piece of personal data on the device that you send in. Here's Apple's take on answering "will the data on my iPad be preserved?"
"No. You will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc. Apple is not responsible for the loss of information when servicing your iPad."
A pretty bold step from Apple if you ask us. What do you guys think of the ordeal? Some people may just prefer their personal device with their own information saved whereas others will gladly take a fresh piece of hardware, it all depends on the person and their preferences. It could also bring about issues for those who jailbreak the iPad (assuming there will be a jailbreak available for it shortly after its release.) Imagine you jailbreak your iPad and need to get a battery replacement down the line, Apple could possibly send you back a new version of their hardware which won't allow you to jailbreak it (much like MC models for the iPhone 3GS.) Are you still excited for their new battery replacement program?

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