Palm apologized to webOS users in its blog on Saturday for a recent bug in its App Catalog which made it virtually impossible for users to download both free and paid applications. After selecting to purchase an app, end users received a pop-up notification stating “Install Failed” upon the completion of the download.Joe Hayashi, Palm’s product manager released the following statement:
If you’ve experienced any issues downloading or updating apps from the Palm App Catalog recently, rest assured that Palm is actively working to remedy the situation. If you’ve purchased an app, the transaction has been properly recorded and as soon as this issue is resolved, you’ll be able to access all apps you’ve purchased (or, in the case of free apps, requested to download).If patience isn’t one of your strong points, the folks at PreCentral are reporting that going into device settings, turning off network time and reverting the devices calendar to any date before Saturday, May 10th, will temporary fix the issue. This probably isn’t an attractive way to fix the situation for those who rely on calendars, but as the saying goes “desperate times, desperate measures.” Luckily, the work around isn’t necessary as Palm fixed the issue recently.
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