We aren't sure exactly what is happening but several people have been receiving an iPhone 4 pre-order cancellation email from Apple and AT&T saying that their order could not be authorized. Seems like an issue wit AT&T authorization to us and given all the of the problems that both Apple and AT&T had all week dealing with the large number of pre-orders, we aren't surprised that issues are still occurring.
The email being sent out by Apple is:
Dear Customer,
We were unable to complete the authorization process for your iPhone order. As a result, we had to cancel your iPhone order. To complete the purchase of your iPhone, please visit an Apple Retail Store or an AT&T company-owned retail store.
We apologize for this inconvenience.
Sincerely,
Apple Online Store Team
The email being sent out by AT&T is:
Your iPhone order has been cancelled.Stay tuned for any updates by following us on Twitter and/or subscribing to our RSS feeds.
Your credit card has not been charged.
If you believe you have received this email in error, please return to the AT&T store where you placed your order.
Sincerely,
AT&T
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