Apple's Response To iPhone 4 Issues - "You're Doing It Wrong"

As many of you may already know, Steve Jobs likes to answer back to emails from Apple customers every now and then and this time he managed to address the iPhone 4 antenna issue, which users have been reporting throughout the day. Many users have been able to reproduce the issue which affects call quality. According to the email chain though, Jobs isn't so worried. Supposedly, if you are holding your device in such a manner that causes the signal to go down, you are just clearly doing it wrong. Check out the email chains below:

Hi Steve,

So, um, just got my iPhone 4. Its lovely and all, but this 'bridge the two antennae to kill your reception' thing seems to be a bit serious. If I bridge them with my hand or with a piece of metal the bars slowly drop to 'Searching...' and then 'No Service'.

Its kind of a worry. Is it possible this is a design flaw?

Regards

- Rory Sinclair

His reply:

Nope. Just don't hold it that way.

Rory continued:

I texted someone from the phone and noticed reception dropping as I texted, down to 'No Service', so I emailed again:

Actually, its not calls that concern me, but i've just been writing a text and its very natural for me as a right-handed person to hold it that way, with the part of my hand at the base of my thumb covering the point the antennae meet, and it kills the reception each time.

I mean, pretty much as soon as i move my hand it comes back, but its pretty crazy... is this the reason Bumpers exist?

- Rory

Another one-line reply:

Just don't hold it that way then.

Rory's response:

Well, yeah, thats what i'll do, but you have to admit thats a workaround, yeah? I mean, normally there aren't limits to how you can hold a phone.

I seriously dig the phone, its totally amazing, but I think this is what many would call a design flaw.

- Rory

His last reply:

Sure there are - every phone has these areas of sensitivity, depending on the location of the antenna. Some phones even ship with labels warning customers to not cover certain areas with their hands.

Seems like Jobs doesn't think much of the ordeal and that there are no future upcoming fixes to address the issue other then to just hold your phone in a different way. What do you guys think of the whole ordeal? Drop a comment below!